Terms & Conditions. Read Carefully.

This Terms of Use Agreement ("Terms of Use") applies to use of the DJDeals.com website located at http://www.DJDeals.com (the "Site"). The Site is the property of DJDeals.com Inc. Before you make any purchase, you must first click "I understand, acknowledge and agree to be bound by the DJDeals.com Inc. Terms & Conditions".

IF YOU DO NOT AGREE, DO NOT CLICK ON THE BUTTON DURING CHECKOUT AND DO NOT USE THE WEBSITE.

DJDeals.com reserves the right, at its sole discretion, to change, add or remove portions of this Terms of Use, at any time. It is your responsibility to check this Terms of Use each time before using the Site. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. You agree that all subsequent purchases by you will be subject to the terms and conditions of this Terms of Use, which shall apply until we post a modified Terms of Use and then in accordance with such modified Terms of Use. As long as you comply with this Terms of Use and any such modifications, DJDeals.com grants you ("End User") a personal, non-exclusive, non-transferable, non-sublicensable, limited privilege to enter and use the Site.

1. Content; Copyright and Trademark Notice.
All text, images, graphics, user interfaces, photographs, trademarks, logos, artwork and other content on the Site (collectively, "Content"), including but not limited to the design, selection, arrangement, and coordination of such Content on the Site is owned or licensed by or to DJDeals.com, and is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws. Except as expressly provided in this Terms of Use, no part of the Site and no Content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without DJDeals.com's prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, trade dress, rights of publicity or trademarks with respect to any of the Content, and DJDeals.com reserves all rights not expressly granted hereunder. DJDeals.com expressly disclaims all responsibility and liability for uses by you of any Content obtained on or in connection with the Site.

2. Use of Site.
You agree to provide us with accurate, current and complete information about yourself and your billing information as prompted by the registration process. You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any of the systems or networks comprising or connected to the Site.

You also agree that DJDeals.com may, in its sole discretion and without prior notice to you, terminate your access to the Site for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or assistance to others' attempting to do so, (2) overcoming software security features limiting use of or protecting any Content, (3) discontinuance or material modification of the Site or any service offered on or through the Site, (4) violations of this Terms of Use, (5) failure to pay for purchases, (6) suspected or actual copyright infringement, (7) unexpected operational difficulties, or (8) requests by law enforcement or other government agencies. You agree that DJDeals.com will not be liable to you or to any third party for termination of your access to the Site.

3. Consent To Collection, Use & Disclosure of Your Personal Information.
As more fully described in our Privacy Policy, you must disclose certain Personally Identifiable Information to use our Site, register, and make purchases. As a condition of registering with our Site or making any purchases of any products and/or services or conduct any transactions, you represent that you have first read our Privacy Policy and consent to the collection, use and disclosure of your Personally Identifiable Information and Non-Personally Identifiable Information as described in our Privacy Policy. Our Privacy Policy's terms and conditions will change from time to time, and as a condition of browsing the Site, using any features or making any purchase, you agree that you will first review our Privacy Policy prior to making any initial or subsequent purchases.

While DJDeals.com takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. In no event shall DJDeals.com or its affiliates be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special or otherwise) arising out of, or in any way connected with, a third party's unauthorized access to your personal information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability, and also regardless of whether DJDeals.com was given actual or constructive notice that damages were possible.

4. Consent To Our Communication With You By E-Mail.
Each time you make a purchase through our Site, you grant permission for DJDeals.com to contact you at your e-mail address. To stop receiving our marketing emails, send an e-mail to us or follow the opt-out procedures set forth in such marketing emails.

5. Conditions of Sale and Payment Terms.
To purchase any goods and/or services on our Site, you must (a) be at least eighteen (18) years of age or the applicable state age of majority, and (b) be a natural person (no corporations, partnerships or other legal entities). Prior to the purchase of any goods or services on our Site, you must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (30) days of credit card authorization. All sales of products and services are final. All charges from those sales are non refundable.

6. Methods of Payment, Credit Card Terms and Taxes.
All payments must be made by VISA, MasterCard, American Express, Discover, Bank Wire Transfer, USPS Money Order, Google Checkout and PayPal (each of which may be removed by DJDeals.com in its sole discretion). Unless expressly set forth on the DJDeals.com site, we do not accept any other payment form. If we offer or accept any other form of payment, you hereby agree to all restrictions, terms and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms of Use to determine your rights and liabilities as a cardholder. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify DJDeals.com of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If DJDeals.com does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by DJDeals.com or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. DJDeals.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Vermont and any other states or localities that it deems is required.

7. Order Acceptance Policy.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DJDeals.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. DJDeals.com further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by DJDeals.com upon shipment of products or performance of services that you have ordered, as indicated by our servers. Title to goods passes to you upon delivery to the common carrier. All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. DJDeals.com is a reseller to end users and does not accept orders from resellers, exporters, wholesalers, any businesses of any kind or other customers who intend to resell.

8. No Responsibility To Sell Mispriced Products Or Services.
We are not responsible for typographical, technical, or descriptive errors of products herein. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

9. Modifications to Prices or Billing Terms.
DJDeals.com reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on the site or by e-mail delivery to you.

10. Service and Support for Goods Sold.
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.

11. Indemnification.
You agree to indemnify and hold harmless DJDeals.com and its parents, sister companies, subsidiaries, affiliates, service providers, other End Users, distributors, licensors, officers, directors and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right.

12. Disclaimer of Warranties.
The site, products, services, content, software, artwork, data, and information are provided "as is." all of DJDeals.com's physical products are guaranteed against material defects for thirty (30) days from the date of invoice (by the manufacturer). except as expressly stated herein, DJDeals.com expressly disclaims all warranties and/or conditions, express or implied, as to any matter whatsoever relating to or referenced by the DJDeals.com site, including, but not limited to, the implied warranties and/or conditions of merchantability or quality of data and fitness for a particular purpose, suitability, title, non-infringement, or correspondence to description.

13. LIMITATION OF LIABILITY.
The entire risk arising out of the use of the site, the use of any products and/or services offered on or in connection with the site, and/or the use of any content and/or digital downloads remains with you. in no event shall DJDeals.com or its licensors or any of their officers, directors, employees, agents or affiliates be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of this terms of use or the use of or inability to use any products, services, content and/or digital downloads, with the delay or inability to use the DJDeals.com site or related services, the provision of or failure to provide products or services, or for any information, software, products, services and content obtained through the site, or otherwise arising out of the use of the DJDeals.com site whether based on contract, tort, negligence, strict liability or otherwise even if DJDeals.com has been advised of the possibility of such damages. notwithstanding anything else in this terms of use or posted on the site, the maximum liability that DJDeals.com shall have is limited to any amounts actually paid to DJDeals.com by end user. order information such as billing or shipping address that is inaccurate or incomplete may result in delays that shall not be the responsibility of DJDeals.com. you acknowledge and agree that the limitations of liability, disclaimers of warranties and limited remedies set forth herein represent an inseparable allocation of risk (including, without limitation, in the event of a total and fundamental breach of this terms of use) that is an essential basis of the bargain between the parties.

14. Fraudulent Charge-Back Policy
If you issue a charge-back with your credit card company, or file a dispute with PayPal for an order that you placed with DJDeals.com Inc. you will be permanently banned from the use of the website and you will be charged a $50.00 fee upon reversal of the charge-back to cover our investigative expenses to prove that you made the purchase and that you did receive the order. It is the policy of DJDeals.com Inc. to report all forms of PayPal, Credit & Debit Card fraud to the appropriate legal authorities, regardless of country of origin, and to prosecute individuals and/or companies that commit PayPal, Credit & Debit Card fraud by means of charge-backs, use of fraudulent PayPal, Credit & Debit Cards or other forms of fraud. DJDeals.com Inc. considers the PayPal, Credit & Debit Card charge-backs for products ordered and shipped to be prima fascia evidence of Theft. Payment of the fee under this provision shall not prevent DJDeals.com Inc. from seeking to obtain other legal remedies, both civil and criminal, including but not limited to, other expenses, damages, court costs, attorneys fee's and statutory interest.

15. Price Protection Policy
DJDeals.com Inc. does not offer price protection on the products we sell. By placing an order on our website, you are legally bound to pay the price displayed at the time of checkout. Under no circumstance will a lower price be offered after you have placed an order.

17. Policy to Terminate Privileges for Copyright Infringement.
Pursuant to 17 U.S.C. § 512 as amended by Title II of the Digital Millennium Copyright Act (the "Act"), DJDeals.com Inc. will terminate the account of any customer, or vendor who uses his or her privileges to unlawfully transmit copyrighted material without a license, valid defense or fair use privilege to do so. After proper notification by the copyright holder or its agent to the DJDeals.com and later confirmation through court order or an admission by the customer that an account has been an instrument of unlawful infringement, DJDeals.com will terminate the infringing customer's account. DJDeals.com may also in its sole discretion decide to terminate a customer's account privileges prior to that time if it has good belief that infringement has in fact occurred. In addition, pursuant to 17 U.S.C. § 512(c), DJDeals.com has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. DJDeals.com respects the intellectual property of others and we ask other to do the same. If you believe that your copyright has been infringed through the DJDeals.com.com website, please contact "Copyright Department ", via facsimile at 509.696.0823. Any copyright communication received via regular mail will be returned to sender.

Any written notice describing the infringing activity must include the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
A description of the allegedly infringing work or material;
A description of where the allegedly infringing material is located on the site;
Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law; and
A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.

Last modified: January 16, 2008

Are the products brand new, used or refurbished?

All products sold on DJDeals.com are guaranteed brand new in the original manufacturers packaging, with a full manufacturer's warranty. DJDeals.com buys all of the products that we sell directly from the manufacturers and from their authorized distributors.

If DJDeals.com has an open-box product due to a customer return, it is never mixed in with new inventory for sale on our website, it is sold ONLY in our eBay Store and is clearly marked as open-box in the auction title. DJDeals.com does not sell any refurbished products, ever.

Payment methods available to you

Customers in the USA may pay with:

All orders exceeding $1000 (including multiple orders from the same customer) require payment by PayPal, American Express, Google Checkout, or U.S. Postal Money Order. All orders placed using any other payment type will be canceled.

PayPal Rules: ALL PAYPAL PAYMENTS FROM "UNCONFIRMED" PAYPAL ACCOUNTS WILL BE CANCELED. All orders paid with PayPal will ship to the address PayPal provides to us. All orders over $250 paid with PayPal will require a signature on delivery as per PayPal rules.

Google Checkout Rules: ALL GOOGLE CHECKOUT PAYMENTS THAT DO NOT QUALITY FOR THE GOOGLE PAYMENT GUARANTEE WILL BE CANCELED. All orders paid with Google Checkout will ship to the address Google Checkout provides to us. All orders over $250 paid with Google Checkout will require a signature on delivery as per PayPal rules.

American Express Rules: All orders over $250 paid with American Express will be sent to the American Express Charge Verification Service for a fraud check. American Express will call the card holder to verify the transaction. It is your responsibility to complete this process, and your order will be on hold until you do so.

Credit Card Rules: All orders paid with a credit card will ship to the cardholders name and billing address only. To have your order ship to any other address other than your credit card billing address you have 2 options:

1. Before placing your order, Call your credit card issuer and ADD A SECONDARY/SHIPPING address to your credit card. When you place your order, provide us with the phone number to your credit card company (found on the back of your card) when prompted in the shopping cart, so we can call your bank to verify that the shipping address is on file with them.

2. We will accept a POSTAL MONEY ORDER (FROM A US POST OFFICE) as a form of payment, and will ship anywhere you want with this form of payment. Payment must be received within 5 days of the order date, or your order will be canceled. To pay by USPS Money Order select this method of payment during checkout.

Customers in Canada may pay with:

PayPal Rules: ALL PAYPAL PAYMENTS FROM "UNCONFIRMED" PAYPAL ACCOUNTS WILL BE CANCELED. All orders paid with PayPal will ship to the address PayPal provides to us. All orders over $250 paid with PayPal will require a signature on delivery as per PayPal rules.

Google Checkout Rules: ALL GOOGLE CHECKOUT PAYMENTS THAT DO NOT QUALITY FOR THE GOOGLE PAYMENT GUARANTEE WILL BE CANCELED. All orders paid with Google Checkout will ship to the address Google Checkout provides to us. All orders over $250 paid with Google Checkout will require a signature on delivery as per PayPal rules.

All orders paid with a credit card will ship to the cardholders name and billing address only.

Customers in the UK may pay with:

PayPal Rules: ALL PAYPAL PAYMENTS FROM "UNCONFIRMED" PAYPAL ACCOUNTS WILL BE CANCELED. All orders paid with PayPal will ship to the address PayPal provides to us. All orders over $250 paid with PayPal will require a signature on delivery as per PayPal rules.

Google Checkout Rules: ALL GOOGLE CHECKOUT PAYMENTS THAT DO NOT QUALITY FOR THE GOOGLE PAYMENT GUARANTEE WILL BE CANCELED. All orders paid with Google Checkout will ship to the address Google Checkout provides to us. All orders over $250 paid with Google Checkout will require a signature on delivery as per PayPal rules.

Customers outside the USA, CANADA & THE UK may pay with:

BANK WIRE TRANSFERS have a $25 fee in addition to the total order price because your bank & our bank deduct fees for this type of transaction. To pay by BANK WIRE TRANSFER select this method of payment during checkout. Instructions for BANK WIRE TRANSFERS will be emailed to you after you place your order.

Google Checkout Rules: ALL GOOGLE CHECKOUT PAYMENTS THAT DO NOT QUALITY FOR THE GOOGLE PAYMENT GUARANTEE WILL BE CANCELED. All orders paid with Google Checkout will ship to the address Google Checkout provides to us. All orders over $250 paid with Google Checkout will require a signature on delivery as per PayPal rules.

Shipping methods available to you

In Store Pickup:
DJDeals.com offers in store pickup for customers that are local to our Vermont offices. To place an order for in store pickup, select Other Payment Methods during checkout, then select In Store Pickup. DJDeals.com will email you once your order is ready for pickup.

Shipping to the USA:
We are proud to offer FREE shipping within the U.S. 48 contiguous states. Any item that states FREE shipping near the product price on our website will be shipped free with UPS GROUND or USPS PRIORITY. This offer does not apply to any items on the website that do not state FREE SHIPPING near the price of the product. This offer is for a limited time only & we reserve the right to end or change this FREE shipping offer at any time.

For customers looking for faster services than UPS GROUND, we offer the following methods:

For any order shipping to the USA:

• We are not responsible for notifying customers of UPS Holidays. UPS is closed on certain days of the year, to plan ahead see here: http://www.ups.com/content/us/en/resources/ship/imp_exp/operation.html

• UPS Delivery is Monday-Friday, Saturday delivery is not available.

$5.00 - $15.00 Fee for Incorrect UPS Shipping Address:
If your UPS shipping address has an incorrect Suite Number, Apartment Number, Zip Code, or has ANY incorrect information, UPS will charge a $5.00-$15.00 fee upon delivery. This fee is charged by UPS and as such, we will pass it on to you by charging the credit card used when you placed your order. It is entirely your fault if you enter your shipping address incorrectly, as our automated shipping system sends the information you enter in our shopping cart directly to UPS for shipping. Any mistakes made in the address are entirely your responsibility.

Shipping to Guam, Puerto Rico, Hawaii & Alaska:
We will gladly ship orders to Guam, Puerto Rico, Hawaii & Alaska. Free shipping is not available. Shipments to Puerto Rico, Hawaii & Alaska will be sent via UPS or USPS depending on the rate. You must choose UPS 2 DAY AIR OR NEXT DAY AIR as your shipping rate to calculate your shipping cost.

Shipping to Canada:
We will gladly ship orders to Canada. Free Shipping is not available. Shipments to Canada will be sent via UPS Standard. You must choose APO/FPO & CANADA RATE as your shipping rate to correctly calculate the shipping & handling cost. If you order cannot be shipped due to size or weight limitations, or has extra shipping fees involved, we will contact you by email prior to processing your order.

Canadian shipments via UPS will have Customs Brokerage Fees, duty & taxes, please see here:
http://www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html

Please be aware that manufacturer warranties do not provide coverage outside the USA. We make no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the USA. If you have questions about the warranty, please contact the manufacturer prior to ordering.

Shipping to a Military Address:
We will gladly ship orders to APO & FPO addresses. Free Shipping is not available. APO & FPO shipments will be sent via US Postal Service. You must choose APO/FPO & CANADA RATE as your shipping rate to correctly calculate the shipping & handling cost. If you order cannot be shipped due to size or weight limitations, or has extra shipping fees involved, we will contact you by email prior to processing your order. None of our manufacturers will ship to you at a military address, so most orders will have to ship to DJDeals.com before we can re-ship them to you.

Please be aware that manufacturer warranties do not provide coverage outside the USA. We make no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the USA. If you have questions about the warranty, please contact the manufacturer prior to ordering.

International Shipping:
DJDeals.com ships to every country on Earth. The shipping price you pay UPS covers the full cost of shipping the goods to you but your shipment may be subject to duty or taxes when it arrives in your country. Unfortunately, we have no way of predicting these charges, as they differ from country to country. These charges are a matter between you and your government and you are responsible for them, as you are a citizen of your country and are choosing to import the goods yourself.

Please be aware that manufacturer warranties do not provide coverage outside the USA. We make no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the USA. If you have questions about the warranty, please contact the manufacturer prior to ordering.

When placing an order for International shipment, the rate will not be calculated by the shopping cart, it will be emailed to you AFTER you place your order. You can select any of the shipping methods during checkout, as none of them apply to you.

All international shipments are sent using USPS EXPRESS or UPS.

UPS GUARANTEED DELIVERY OPTIONS FOR INTERNATIONAL SHIPMENTS:

How long does shipping take?

For customers in the USA that choose FREE SHIPPING, your orders will be shipped via UPS Ground, FedEx Ground or USPS Priority Mail. Orders are processed Monday through Friday and are shipped daily from our warehouses throughout the United States. Orders are shipped within 3-5 business days from the time that they are processed.

Tracking numbers are automatically emailed to you upon shipment of your order so please do not email us asking for tracking information.

RUSH ORDER PROCESSING is available on most products. If you choose RUSH ORDER PROCESSING during checkout, our exclusive service guarantees that your product will ship the same business day that the order is placed, if your order meets the requirements. Occasionally an item is shipped by the manufacturer or a distributor, and although DJDeals.com Inc. processed your order the same day it was placed, the manufacturer or distributor may not ship the product for a few days. This is completely beyond our control, and is to be expected for any products that drop-ship.

Tip: If you are in a hurry, choose the fastest UPS shipping method & choose RUSH ORDER PROCESSING during check out.

To see how long UPS GROUND SHIPPING takes to deliver the package to you, check the UPS MAP. For orders shipping from ODYSSEY CASES OR PROCASES, these companies ship direct to you from California, so check this UPS MAP.

• We are not responsible for notifying customers of UPS Holidays. UPS is closed on certain days of the year, to plan ahead see here: http://www.ups.com/content/us/en/resources/ship/imp_exp/operation.html

• UPS Delivery is Monday-Friday, Saturday delivery is not available.

Is There an "Authorization" Pending on Your Credit Card?

The DJDeals.com Inc. payment processing system is the most secure system available in ecommerce today. Our payment processor (the largest in North America) is set up to decline any order attempt that you make through our website that is considered potential fraud. If the street address number, zip code, or credit card verification code are entered incorrectly (as compared to what your bank has on file), your bank will send an immediate response back to the shopping cart & the payment processor will decline your order attempt. The Address Verification System in the United States verifies all 3 of the numerical items listed above, & if any of them is wrong, you will be declined.

Every time that you voluntarily attempt to place an order in our shopping cart, your bank will "Authorize" the attempted charge, even if you were declined by our payment processor for entering incorrect information. If you try multiple times, and fail multiple times, your bank will hold the funds from each failed attempt. This "authorization" has nothing to do with DJDeals.com or our order system, it is entirely due to your voluntary attempt to charge your credit card, and your bank "authorizing" your use of your credit card. Debit cards will record this authorization on the account immediately, even though no charge is ever made to the account.

Unless the shopping cart says that you successfully completed an order & emails you a confirmation receipt, & unless your order has shipped; your credit card will never be charged by our payment processor. Credit cards are charged AFTER an order ships, not when you voluntarily put an "authorization" on the card. When your bank gives you an "authorization" & we do not process an order (you never completed an order or you chose to cancel it), the bank automatically removes the "authorization" from your card within 7-10 days. You can call your bank to inquire as to how long it will be before they remove your "authorization", but it is not necessary, because it will be removed automatically.

Sales Tax

All orders that ship to addresses in the State of Vermont are subject to Vermont state sales tax. All orders for Odyssey brand product that ship to addresses in the State of California are subject to California state sales tax.

Warranty Policy

If an item that you purchase is defective, we recommend that you contact the manufacturer for service on the product. Most manufacturers will replace a defective product within 30 days of the purchase date, and will repair a product for the remainder of the 1 year warranty. Do not contact us if you have a defective product, contact the manufacturer of the product, as it is the manufacturer that provides the warranty on the product, not the retailer. Most manufacturer contact information is listed at the bottom of the product pages on our website.

All manufacturers provide a full warranty for every product available on DJDeals.com. For most products this is between 30 days & 1 year from the date of purchase. Should the manufacturer not honor their warranty, we will assist you with obtaining warranty service from them.

Please be aware that manufacturer warranties do not provide coverage outside the USA. We make no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the USA. If you have questions about the warranty, please contact the manufacturer prior to ordering.

Extended Protection Plans:

In addition to the manufacturer's original warranty, Bankers Warranty Group offers extended 1 Year, 3 Year & 5 Year Protection Guarantees. CLICK HERE for details.

Return Policy

If your returned product does not match all applicable criteria listed below, it will be rejected and returned back to you at your cost. Consequently, your RA (Return Authorization) will be nullified, any credit request will be denied, replacement orders will not be made, and you will be charged for all shipping to and from DJDeals.com. By requesting an RA and/or shipping a return in violation of this policy you hereby agree to accept our shipment of the return back to you and to the payment of all shipping costs to and from DJDeals.com. Our arrangements with our suppliers and manufacturers allow us no room to make exceptions.

UNACCEPTABLE RETURNS (UNDER ANY CIRCUMSTANCE):

Our return policy is almost identical to those of other online retailers in our industry; the above return exceptions are necessary; please consider them before making your purchase. Remember that during checkout, you must agree that you read, agreed to & understood this entire page and all policies contained herein.

Order cancellation policy

Orders that are placed on our websites are processed within seconds of the time that you place them. Because of this, orders cannot be cancelled unless you have been notified by email that the product is backordered or you preordered a product that doesn't exist yet. Our company incurs expenses in charging, processing, packaging, and shipping orders, so if you don't take the time to think about your order prior to placing it, and then you choose to cancel the order; you will be responsible for the $10.00 order cancellation fee.

To cancel an order prior to processing, you should forward your original email invoice with a written request for an order cancellation. You should include the reason you are canceling the order. The $10.00 fee will be applied to your original payment. Your request for a cancellation is your agreement to the cancellation policy.

Orders can only be cancelled prior to processing. If you wish to cancel an order after it has been processed, our return policy will apply. There is never a fee to cancel an order for a backordered product.

Website Security

All transactions involving release of personal information is encrypted using the latest 128-bit SSL encryption technology. We use software to scramble your credit card number and personal information so that they're unreadable by anyone but DJDeals.com Inc. We process hundreds of orders daily, and are proud to have never had a security flaw in our order system.

Is a particular product in stock?

All products on our website are in stock unless a banner on the product page says otherwise. Product stock is updated once daily, and all products that are not available will display the banner indicating that they are out of stock temporarily. If your order a product that drop-ships from the manufacturer, and they fail to inform us that the product is out of stock, we will not show that the item is out of stock on our website until your order is sent to the manufacturer, and they let us know at that time.

To be notified the moment that something is back in stock, follow us on Twitter! http://twitter.com/djdeals

Sustainability policy

DJDeals.com Inc is committed to promoting sustainability. Concern for the environment is integral to DJDeals.com’s professional activities and the management of the company.  We aim to follow and to promote good sustainability practice, to reduce the environmental impacts of all our activities and to help our clients and partners to do the same.

Our Sustainability Policy is based upon the following principles:

To comply with, and exceed where practicable, all applicable legislation, regulations and codes of practice.

To integrate sustainability considerations into all our business decisions.

To ensure that all staff are fully aware of our Sustainability Policy and are committed to implementing and improving it.

To minimize the impact on sustainability of all office and transportation activities.

Practical steps; In order to put these principles into practice we will:

Minimize our use of paper and other office consumables, examples include:

Avoid physically traveling to meetings etc where alternatives are available and practical, such as using teleconferencing.

Walk or bike to our offices whenever possible.

Reduce the need for our staff to travel by supporting alternative working arrangements, including home working etc, and promote walking or biking by locating our offices in accessible locations.

Reduce the energy consumption of office equipment by purchasing energy efficient equipment.

Purchase electricity from a supplier committed to renewable energy.

Contact DJDeals.com

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IF YOU PLACED AN ORDER WITH US, SIMPLY REPLY TO YOUR EMAIL RECEIPT FOR ASSISTANCE.

PLEASE DO NOT ASK US QUESTIONS ANSWERED ON THIS HELP PAGE, WE WILL SEND YOU BACK HERE.

PLEASE DO NOT ASK US FOR A TRACKING NUMBER, THEY ARE EMAILED TO YOU UPON SHIPMENT.

Contact DJDeals.com Via Email
We respond to email Monday through Friday excluding holidays. Should you have not received a reply within 24-48 hours during weekdays, then your SPAM filter blocked or moved our reply and it's your responsibility to locate it. We are very eager to respond to all email, and would never fail to reply to one!

Do you want to call us?

We have eliminated phone ordering. Providing customer service over e-mail is far more efficient. We do not answer customer questions by phone for 2 reasons;

Firstly, there is no written record of any conversation when discussed on the phone. We answer all questions by email, so there is a perfect history of each conversation between our company and our customers. This eliminates any potential problems, and allows us to process your orders in a much quicker manner.

Secondly, we do not have extra staff to answer phone calls (if we hired staff to answer the phone, we would in-turn have to raise the prices you pay for the products we sell).

We are an ecommerce company, so email is the natural method of communication between our company and our customers and is obviously the fastest and most modern method of communication. Rest assured that over 15,000 customers a year are satisfied with email correspondence.

Want to mail us something?

DJDeals.com Inc.
156 College Street
Burlington, Vermont 05401-4449 USA

Privacy Policy

Information collected
When you use our site, we collect personal information from you such as your name, e-mail address, billing address, telephone number, product selections, credit card, password or other payment information. We may also collect, or our third party ad server and content server will collect the URL you came from, IP address, domain types, your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, the advertisements you clicked, and any search terms that you entered on our site.

How information is used
We use customer information we collect only for the purposes of filling orders, contacting customers to inform them of their order status, enhancing the operation of our site, serving advertisements, for statistical purposes, sending promotional information, and to administer our systems. We may use third parties to help us fulfill orders, to serve site content and to serve the advertisements you see on our site. Our system protects personal information using advanced firewall technology. By placing an order on any our website you have consented to receive emails containing content specific to business with DJDeals.com Inc., such as transaction confirmations, promotions, news, etc. We do not retain telephone numbers for purposes other than contacting individuals with a question or information regarding their order. We do not trade, rent, or sell telephone numbers to any other parties.

Cookies
We use cookies to help identify you when you visit our store and to customize your experience. The cookies contain randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. We use an outside ad serving company to display advertisements on our site. As part of their service, they place a separate cookie on your computer. The ad server collects and uses your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. We do not disclose your personal account information or any information about your purchases to our ad server.