IMPORTANT INFORMATION REGARDING ULTRASONE DEALERS!!
Authorized Ultrasone Dealers:
Ultrasone offers a manufacturer's warranty for products purchased from its authorized dealers such as DJDeals.com. In addition, Ultrasone from time to time, offers rebates and other special opportunities for products purchased from its authorized dealers. Ultrasone does NOT offer a manufacturer's warranty for products purchased from anyone who is not an authorized dealer and it does NOT offer rebates or other special opportunities for products purchased from anyone who is not an authorized dealer. Anyone who buys a Ultrasone product from a non-dealer is buying a product that carries no warranty and is in no way guaranteed new from Ultrasone.
Unauthorized Dealers:
Ultrasone lists the authorized dealers that offer a full warranty & new product right on their website. Any website that offers Ultrasone products that is not listed on www.ultrasoneusa.com is not an authorized dealer.
BUYING DIRECT FROM DJDeals.com GUARANTEES A FULL WARRANTY FROM ULTRASONE. WE ALSO GUARANTEE THE LOWEST PRICE IN THE WORLD ON EVERY ULTRASONE PRODUCT, NO OTHER DEALER ON EARTH HAS EVER BEEN CAPABLE OF OFFERING A LOWER PRICE TO CONSUMERS, PERIOD. |
ULTRASONE HS-15 HEADSET MICROPHONE & HEADPHONES
The HS-15 is a headset version of the popular HFI-15G that incorporates an elecret microphone for use in the telecomm industry and gaming applications. This lightweight, supra-aural headset is ideal for long period of wear with S-Logic Natural Surround Sound and reduced magnetic emissions standard.
Technical specifications
Tech Specs
Headphone
Open, supra-aural headset
S-Logic Natural Surround Sound
Reduced Magnetic Emissions (LE Standard)
Dynamic Principle
Freq. Range 20hz- 20kHz
SPL 90dB
Weight 90g
3.5/6.3mm stereo plug (headphones)
3.5mm mono plug (microphone)
Microphone
Electret microphone
Sensitivity -54+/-4dB (at L=50cm)
Freq. Range 100Hz- 16kHz
Standard Operation Voltage 1.5V
S/N ratio > 58dB
3.5/6.3mm stereo plug (headphones)
3.5mm mono plug (microphone)
The HS-15 is a headset version of the popular HFI-15G that incorporates an elecret microphone for use in the telecomm industry and gaming applications. This lightweight, supra-aural headset is ideal for long period of wear with S-Logic Natural Surround Sound and reduced magnetic emissions standard.
ULTRASONE WARRANTY INFORMATION:
Ultrasone of America LLC (the “Company”) warrants Ultrasone products (the “Product”) against defects in material or workmanship in the Product’s headband, earcups, cables (including adapters) and internal components for a period of two (2) years from the date of original retail purchase excluding iCans and the HFI-450. Limited warranty for iCans (including white, Naos, Okta and Aurum) and the HFI-450 will be one (1) year from date of original retail purchase. One year warranty for iCans will take effect on 7/1/07 and apply to all iCans purchased on or after that date. If this Product is determined to be defective during the warranty period, the Company will, at its sole option, (1) repair the defective Product at no charge, using new or refurbished replacement parts, (2) exchange the defective Product with a Company product that is new or that has been manufactured from new or serviceable used parts and that is at least functionally equivalent to the original Product, or (3) refund the original purchase price paid by you for the Product. When a Product or part thereof is exchanged, any replacement item becomes your property and the replaced item becomes the Company’s property. When a refund is given, your Product becomes the Company’s property.
What Is Not Covered by This Limited Warranty
As indicated above, only the Product’s headband, earcups, cables (including adapters) and internal components are covered by this warranty. The Product’s other components or accessories including earpads, headpad, carrying bag, demo CD, etc. are not covered under the limited warranty. In addition, this limited warranty does not apply to any non-Company hardware product even if packaged or sold with the Product.
This limited warranty does not apply: (1) to damage caused by accident, abuse, misuse, negligence, act of God, misapplication, or any non-Company product; (2) to damage caused by service performed by anyone other than the Company; (3) to a product or a part that has been modified or altered without the written permission of the Company; or (4) with respect to any defect which is attributable to any failure or damage which is beyond the reasonable control of the Company. It will be the sole discretion of the Company whether or not damage is accidental and will not be covered by the warranty.
This limited warranty applies only to new Products purchased from Ultrasone of America LLC or an authorized reseller. Warranty coverage will be provided only to the original retail purchaser. Transfer of any Product through any unauthorized distributor or retail seller renders this limited warranty null and void. Any Product sold by a private party or unauthorized distributor or retail seller is sold on an “as is” and “with all faults” basis, and as such the entire risk as to the quality and performance of such Product will be with the buyer. It will be the sole discretion of the Company to say whether or not a distributor, retail seller or other outlet in an authorized reseller or not.
Making a Warranty Claim and Returning a Product
If you desire to make a warranty claim, you must first obtain an RMA (a return merchandise authorization number) from the Company. You must obtain an RMA before the two (2) year warranty period expires. To obtain an RMA, you must fill out the repair form located on our website (http://www.ultrasoneusa.com/repair-form.php). The Company will then issue an RMA with all necessary instructions for returning the product. This number will be used as reference for this service issue and should be noted in all correspondence with the Company about said service issue.
Once you have obtained an RMA, you must return to the Company the Product for which you are seeking warranty service within thirty (30) days after the date you are provided you with the RMA. After thirty (30) days the RMA will expire and you must contact the Company in order to obtain a new RMA. Products shipped with an expired RMA will be refused and returned to the sender at their cost. Please return the Product in its original packaging with all of the following: (1) RMA clearly marked on the returned package; (2) a receipt or bill of sale showing proof of purchase from an authorized retail seller; (3) a copy of the email sent to you with your RMA and contact information; (4) a check made out to Ultrasone of America for fifteen (15) dollars to cover the cost of return shipping.
You are solely responsible for all costs associated with returning the Product to the Company, and the Company will not reimburse or compensate you for any such costs. This includes shipping, insurance, delivery confirmation, customs, duties and any other charges.
Note: If your headphone is found to be defective with the first thirty (30) days after purchase, we will wave the shipping costs and issue a return tag for the product in question. Proof of purchase within the last thirty (30) days must be provided before the return tag is issued.
After you have received an RMA from the Company and you have returned the Product to the Company for warranty service, the Company will determine if the Product is defective and whether or not it is still covered under the warranty. If the Product is determined to be out of warranty, the Company will contact you with an estimate before starting repairs.
Limitations of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. THE COMPANY AND ITS AFFILIATES, PARENTS, SUBSIDIARIES AND SUPPLIERS SPECIFICALLY DISCLAIM ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF SUCH IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED OR EXCLUDED UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD.
NEITHER THE COMPANY NOR ANY OF ITS AFFILIATES, PARENTS, SUBSIDIARIES OR SUPPLIERS SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT, OR ARISING FROM ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF THE COMPANY OR ANY OF ITS AFFILIATES, PARENTS, SUBSIDIARIES OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
No person or entity, other than the Company through its authorized officers, is authorized to make any modification, extension, or addition to this warranty.
If you need service, please fill out the repair form.
